Returns

Each piece is crafted with care and intention. Due to the handmade nature of our work, slight variations may occur. We are unable to accept returns or offer refunds for a change of mind.

Bespoke or personalised pieces are crafted especially for you and can’t be cancelled once your order is placed. Please review your details carefully before placing an order, and make sure all text, including spelling and capitalisation, appears exactly as you’d like it embroidered.

We take great care in packaging every item, but if your piece arrives damaged, please contact us as soon as possible - we’ll do our best to make it right.